Rpu Power Outage Map (2024)

FAQs

What is the number for Rochester power outage? ›

Call 507-280-9191 to report an outage.

If you are interested in contacting the RPU Utility Board via email, please click here. The email address is rpuboard@rpu.org and forwards the email sent to all five members of the RPU Utility Board.

Rochester Public Utilities (RPU) is a municipally-owned utility which provides electric and water service to the greater Rochester Area.

If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.743.1701 for electricity outages or trouble, or use our online form.

The Rochester Electric Light Company formed in 1879 as the city's first electric utility. A second electric company, Brush Electric Light Company, operated a steam-driven dynamo on Water Street two years later in 1881.

Keep the refrigerator and freezer doors closed as much as possible to maintain the cold temperature. The refrigerator will keep food cold for about 4 hours if it is unopened. A full freezer will keep the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.

First, check all of the outlets in the affected area to see if any have loose or damaged wires. If so, these need to be repaired or replaced as soon as possible. Another possibility is that a circuit breaker may be loose or damaged. In this case, you will need to replace the breaker or put it back in place.

Use a receptacle voltage tester by plugging the device into the outlet. The lights on the device will come on to indicate the presence of a live electrical current. Test an electrical outlet with a non-contact voltage tester by holding the tester about an inch away from the short slot on the outlet.

RPU serves more than 50,000 electric customers and 39,000 water customers.

Does Riverside Public Utilities have an app? ›

The 311 mobile app allows you to pay your utility bill quickly and conveniently using your Account Number and Street Address Number account details.

If you are a current Riverside Public Utilities customer and would like to discontinue your services, please complete our Stop Service form.

Avangrid

Avangrid Networks, Inc.

Overseen by the California Public Utilities Commission, PG&E is the leading subsidiary of the holding company PG&E Corporation, which has a market capitalization of $36.33 billion as of February 23, 2024.

Complaint Handling Procedure

Call the PSC's toll-free Helpline at 1.800. 342.3377, Monday through Friday, 8:30 a.m. to 4 p.m.

If you experience a power cut that you weren't expecting, you can report it by calling 105. This will connect you to your distribution network operator (DNO), who owns and maintains the power lines that connect to homes and businesses.

Check the Status of an Outage

Text STAT to 4PSEG (47734), check the status online, through our app, or call 1-800-436-PSEG (7734).

Call the PSC's Helpline at 800.342. 3377, Monday through Friday, 8:30 a.m. to 4 p.m. If your complaint involves a RG&E bill, you will not be asked to pay the disputed portion of the bill while the matter is being reviewed by the PSC.